Tsunami of Response to Phantom Ad

Friday, September 11, 2009 by Lisa Proctor
This one is tricky.

Powerful, yet controversial environmental print and TV spots for WWF comparing the 9/11 terrorist attacks with the 2004 tsunami, were recently entered at Cannes. They've caused quite a stir. Although not the kind the agency DDB had hoped for. 

Turns out this agency created what is known in the industry as a fake or phantom ad. A campaign created and placed often at the expense of an agency for the sole purpose of winning a prestigious award. What's more, WWF claims the first they knew about this spot was when they found it on youtube. http://www.youtube.com/watch?v=tFHeQsOULng

As the head of a green advertising agency that specializes in green marketing, LOHAS marketing, organic promotion, natural advertising and environmental communication, I am all for compelling creative that moves millions to take action to protect the planet. But unfortunately, this incident uses the brand power of WWF for a cheap shot at a big award. Too bad.

The world needs exceptional advertising and green marketing strategy to wake us up. Shake us up. And to bring about much needed action and change. But to create work that is all about the creative shop, at the expense and credibility of a client, is simply inexcusable.



Lisa Proctor is the president and creative director for firefly180 marketing—a branding and advertising agency that specializes in LOHAS marketing, wellness marketing, green marketing and renewable energy marketing.


Marketing—Is Your Strategy Ruled by the Pendulum?

Saturday, July 11, 2009 by Lisa Proctor
The marketplace is continually in flux. And it is often ruled by fear.

A few years ago the housing market looked like manna from heaven. A money tree. A bubble that would never burst. Last fall, some economists were predicting depression.

Today, many of my colleagues in the advertising and marketing business have either gone out of business or laid off staff. Why? The easy answer is that their clients stopped spending. But the bigger part of the story is fear.

But good marketing and communications strategy is not ruled by fear. It is fearless. Yes, markets change. But that change often brings unexpected opportunity. When I started my green marketing agency with a focus on LOHAS, wellness promotion, wellness marketing, renewable energy marketing and environmental communication 20 years ago, marketing experts said I would never make it. They were wrong.

Was it easy? Not at all. But with the challenges, came tremendous ability to not only get outside the box, but to burn the box. To throw out rule books and make my own. And most of all, to move outside the fear-based business model and instead of following the swing of the pendulum—to simply observe it. Without fear. 

Costco & Green Marketing

Friday, July 10, 2009 by Lisa Proctor
Today Costco announced a new green initiative that is not only a smart proactive move, it shows they know their customer. And they know what their customers want.

Their electronic recycling program which allows customers to trade in and recycle laptops, cell phones, digital cameras and gaming systems, is a smart environmental communication strategy. It's fast. It's easy. And of course, you can always replace what you recycle with the electronic selection offered at the store. But the beauty of the program is that Costco is taking responsibility for the waste caused by products they sell. 

When it comes to communication strategies, it's important to walk your talk. And Costco is by offering an ever increasing array of organic food and non-toxic cleaning products. Add to that their new energy-saving solar panel initiative and you've got the makings for a good solid green marketing campaign.

As an expert in green marketing, wellness marketing and wellness promotion, I work with lots of wellness companies and progressive businesses. Is Costco perfect? No. But neither is any other business out there. The fact is, just by getting out of bed each day, each of us causes environmental impact. The best we can hope to do is to lessen that impact and be conscious of taking steps to restore the Earth.

Green Marketing & Rainforest Dreams

Friday, July 10, 2009 by Lisa Proctor
For most of my career, I've lead the way as an expert in green marketing, environmental communications, LOHAS, wellness promotion and wellness marketing. In short, I've worked with a lot of wellness companies and businesses creating social and environmental change.

Since my work has been very much about protecting the planet, fighting climate change and preserving biodiversity, I took a trip deep into the rainforest of Ecuador to get first-hand experience with the region of the globe considered the lungs of our planet. 

I was extremely privileged to spend time in two Achuar villages. This tribe had had no contact with the Western world until a few decades ago. Their life today is much as it has been for eons. They live in harmony with the forest. Use blow guns for hunting. And subsist on a diet that includes manioc and fruit. These culturally rich and wise people chose to reach out to those of us in the west, because they were directed by their dreams. They "saw" the strength and possibilities for planetary healing when the North American eagle and the South American condor flew together.

We have much to learn from the Achuar as well as other indigenous people. After all, it would be wise for all of us to acknowledge and trust the power of our dreams. 

Top Environmental Communications Tips

Friday, July 10, 2009 by Lisa Proctor
As an expert in environmental communications, environmental marketing, wellness marketing and award-winning communications strategies, I've learned a thing or two over the last 20 years.

1. Know your audience
Where do they live. What kind of car do they drive. What do they aspire to. Get inside their heads and hearts. Think about how your product can serve them and design your communication strategies in ways that speak to clear, tangible benefits.

2. Hide nothing
Always be transparent.

3. Build trust
Consumers have had the experience of being lied to. Why should they believe you? Use testimonials, independent research, person on the street interviews and case studies to back up your claims.

4. Position unique qualities
There are a limitless array of products in the marketplace. What makes yours unique? Special? One-of-a-kind? What are your product's unique benefits and attributes? Share them.




#1 Rule of Environmental Marketing

Friday, July 10, 2009 by Lisa Proctor
Environmental marketing is not about spin, greenwashing or anything less than 100% transparency. I wish the marketing team behind Solo's new, bare launch would get a clue.

Marketed as "eco forward" with "environmentally preferable materials like bamboo and sugarcane," these single-use plates could well be a better alternative. While I applaud the company for greening their line, I wish they would have given consumers more credit. Savvy green and LOHAS consumers want to be more than "marketed to." Solo's ads and packaging do not reveal a breakdown of their product's content. And on the product's site, there is no mention of content on product pages—instead you have to drill deep into the FAQs to find that this line contains just 20% post consumer fiber. Why is this information buried? It's not necessarily bad. It may not be perfect, but it's definitely a step forward.

Also missing is information like how much bamboo is included?  How much sugarcane? Why sugarcane? Was their virgin paper content sustainably harvested? And why are they now front-and-center with post-consumer content?

As an expert in wellness promotion, wellness marketing, communication strategies and environmental communication, I've seen campaigns like this implode once consumers start to dig for answers. Without Solo revealing vital product information, consumers are left to ponder, "What are they hiding?" Maybe nothing. But "nothing" is worse than talking down to your market, especially when you're hoping to get a premium price.


Buddha and Green Marketing

Thursday, June 11, 2009 by Lisa Proctor
In a market where each new day brings the next self-professed advertising guru. Where there's always a latest and greatest new trend to follow. Methodology to adopt. Or 10-sure-fire-steps-to- marketing-genius to follow. It's important to keep in mind while sorting through the clutter, that labels like these simply represent a point of view. There is no substituting your own expertise, experience and passion in the way you tell your story.

Whether you're looking for green marketing strategy, social change communication, environmental communication. Or if you're launching a green public relations campaign. The key is to know your audience.

This ad  that I created for progressive indy magazine, Utne Reader was designed to drive subscription sales at a Green Festival. We knew the audience at this event was green, that was a given. But instead of positioning the magazine simply from an environmental perspective—which it has—we chose to be bold. Truthful. Provocative. And a bit self deprecating. But perhaps most importantly, this ad conveyed the depth and breadth of the magazine. It offered more reasons to buy. And it doesn't talk down to its audience. The result? Record subscription sales and current subscribers who felt even better about their magazine choice.